How To Fix Xerox DocuPrint M225 DW Offline

Is your Xerox DocuPrint M225 DW printer constantly showing as offline? This is a common issue that many users face. Fortunately, there are several solutions you can try to get your printer back online and functioning smoothly. Keep reading for a step-by-step guide to fix this problem.

1. Check Your Printer’s Connection

The first step in fixing the printer offline issue is ensuring that your printer is properly connected. Make sure the Wi-Fi or USB connection is active. A loose or disconnected cable can prevent your printer from appearing online.

2. Restart the Printer and Computer

Sometimes, simply restarting both your printer and computer can resolve the issue. Turn off the Xerox DocuPrint M225 DW, wait for about 30 seconds, and then turn it back on. Similarly, restart your computer to clear any temporary glitches.

3. Set the Printer as Default

Another common cause of the offline issue is that the printer is not set as the default printer. Go to your computer’s Settings or Control Panel, select “Devices and Printers,” right-click on your Xerox printer, and set it as the default printer.

4. Check for Paper Jams or Errors

If your Xerox DocuPrint M225 DW is showing an offline status, check for any paper jams or other error messages. These issues can cause the printer to go offline. Remove any jammed paper and clear any displayed error messages to resolve the issue.

5. Update Printer Drivers

Outdated drivers can often lead to connectivity issues. Visit the Xerox support website and download the latest drivers for your DocuPrint M225 DW. Installing the updated drivers can help restore your printer to an online status.

6. Disable “Use Printer Offline” Mode

Sometimes, printers are accidentally set to offline mode in the printer queue. To disable this, go to Devices and Printers, right-click on your printer, select See what’s printing, and uncheck the Use Printer Offline option.

7. Reset the Printer’s Network Settings

If your Xerox DocuPrint M225 DW is connected via Wi-Fi, resetting the network settings might help. You can usually do this from the printer’s control panel. After resetting, reconnect it to your Wi-Fi network to restore connectivity.

8. Reinstall the Printer

If the problem persists, try uninstalling and reinstalling the printer on your computer. Go to Devices and Printers, uninstall the Xerox DocuPrint M225 DW, and then reinstall it. This can help refresh the connection and bring the printer back online.

Conclusion

Getting your Xerox DocuPrint M225 DW printer back online is easier than you think. By following these steps—checking connections, restarting the printer, and ensuring the correct settings—you can fix most offline issues quickly. Remember, regular updates and proper maintenance can help prevent future problems.

Get the latest updated Xerox DocuPrint M225 DW Printer Drivers here.