How to Fix Repeated Paper Jams (U2 & H5 Errors) on Sharp BP Printers

Nothing is more frustrating than a paper jam when you’re in the middle of an important print job. If you’re using a Sharp BP Series printer, you might have encountered the U2 and H5 error codes, indicating frequent paper jams. Here’s how to fix them quickly and efficiently.

Understanding U2 & H5 Error Codes

The U2 error code typically relates to misfeeds or improper paper loading, while H5 errors indicate multiple consecutive jams, locking the machine for safety. Ignoring these issues can lead to permanent hardware damage, so it’s best to address them immediately.

Quick Fixes for U2 Errors

  1. Check for misaligned paper – Ensure the paper tray is properly loaded with the correct paper size and alignment.
  2. Inspect for obstructions – Small paper fragments inside the printer can trigger the U2 code. Remove them carefully.
  3. Reset the error – Hold down “Clear” → “Interrupt” → “0” → “Interrupt”, then enter “16” to reset.

Solving H5 Error Code Issues

  1. Locate and remove jammed paper – Open all access doors and check for stuck paper, especially in the fuser and feed rollers.
  2. Clean the sensors – Dusty or dirty sensors can cause false paper jam readings. Wipe them gently with a lint-free cloth.
  3. Perform a hard reset – If the issue persists, power off the printer, unplug it for 10 minutes, then restart.

Common Pitfalls of Sharp BP Printers

While Sharp BP printers offer excellent print quality, they are known for sensitive paper sensors that can misread jams. Additionally, their complex error-reset process can be frustrating for non-technical users. Regular maintenance helps, but these issues can still arise.

Final Thoughts

Don’t let paper jams slow you down! By following these simple troubleshooting steps, you can quickly resolve U2 and H5 errors and keep your Sharp BP printer running smoothly. If the problem persists, a professional service check might be necessary.